고객지원
무엇을 도와드릴까요?
-
- 구 버전 PC에서는 산돌구름을 사용할 수 없나요?
-
산돌구름은 Win 10 버전 이상, Mac OS 10.14 이상의 환경에서만 이용하실 수 있습니다.
Win 7~8.1, Mac OS 10.8~10.13 버전의 PC를 사용하신다면 아래 경로에서 구버전 구름다리를 설치하여 이용해주세요.
1. 산돌구름 웹사이트 > 다운로드
2. 산돌구름 사용에 문제가 있으신가요? 클릭
3. PC 환경/버전에 맞는 구버전 구름다리 설치
-
- How to search for fonts of a specific language, attribute, or brand
-
-
To search for fonts on SandollCloud, please select [My Fonts Management], [Fonts], or [Free Fonts].
Fonts included in the license I own can be found under [My Fonts Management],
and all fonts available for subscription on SandollCloud can be searched under [Fonts]. -
You can set language, font style, attributes, tags, and brand filters on each page to search for fonts that meet your criteria.
-
-
- Font recommendation
-
We curate a variety of fonts from different brands that match your concept and purpose.
Explore the diverse range of fonts introduced by Sandoll Cloud!
-
- What is font sales ranking / free font activation ranking?
-
It provides rankings of the most purchased fonts by Sandoll Cloud users and the most activated free fonts through Sandoll Cloud over the past 7 days.
-
- How to find the history of previously activated fonts
-
You can check the fonts that are currently activated. Please follow the steps below:
1. Click the ↑↓ icon on the right side of the page in [My Font Management].
2. You can display the activated fonts at the top/bottom of the font list.
-
- How to activate / deactivate all of the fonts
-
-
Select [My Font Management] on SanolGureum.
-
In [My Font Management], click on [All My Fonts], [Subscriptions], [Free Fonts], or [Favorites].
-
You can activate/deactivate all fonts by clicking on the Activate All/Deactivate All button. Its also possible to activate/deactivate individual OTF/TTF types or all OTF or TTF types separately.
-
-
- [내 폰트 관리]에서 활성화한 폰트가 편집 프로그램에서 보이지 않아요.
-
산돌구름 [내 폰트 관리]에서 활성화한 폰트가 사용하시려는 응용 프로그램에서 확인되지 않는 경우, 아래의 항목 확인 및 설정 부탁드립니다.
1. 산돌구름 아이콘 클릭(산돌구름 실행) : 윈도우 - 작업표시줄 트레이 / Mac - 우측 상단 메뉴 바
2. 폰트 동기화 실패 메세지가 보일 경우, 산돌구름 아이콘 우클릭 > 설정 > 동기화 버튼 을 클릭
3. 응용 프로그램 재실행 (어도비, MS Office 등)
-
- Difference between Sandoll Cloud PC and Cloud Bridge
-
November 30, 2023. CloudBridge starts a new with SandollCloud.
This is how the new SandollCloud has changed.
1. Font operation speed optimization has improved with smaller UI
2. Activate/deactivate all fonts at once
3. Font sybchronization in the same environment on any PC
4. Preview multiple fonts at a glance
5. Support various search filters. Find the font that's perfect matches.
Meet the new SandollCloud right now.
-
- How do I use fonts with SandollCloud?
-
1. Install SandollCloud PC before using the fonts.
2. Log in with your registered information.
3. Select [Manage My Fonts] from the installed SandollCloud PC.
4. Activate the fonts you want to use from [Manage My Fonts].
5. Activated fonts can be deactivated again from [Manage My Fonts].
6. If the activated fonts are not applied, press the synchronization button on SandollCloud PC.
-
- Do I need internet access to use the service?
-
Yes, SanDolCloud operates fonts via internet servers, making it difficult to use in environments without internet access. While its possible to use it with a wireless internet (WiFi) connection, please note that font loading may be delayed if the signal strength is weak.